Working with a proven on-shore company is important. Your company cannot afford mistakes or unexpectedly long project timelines. Different time zones can also cause interruptions in communications and language barriers can be critical. According to a Forbes report, 67% of miscommunications contribute to inefficiency.
Having on-shore support is essential—even sometimes critical. The value generated by increased service quality can be measured in productivity, shorter cycle times, reduced error rates, end-user satisfaction, and overall lower support costs. Adjacent Solutions has highly trained professionals located in various areas around the United States with proven experience in developing processes and policies.
Since Adjacent Solutions is always at most a time zone away, we can guarantee our highest level of support and customer service at any hour.
High staff turnover rates for overseas projects require additional management overhead. With on-shoring, these costs are eliminated.
Offshoring often utilizes a “waterfall” model, meaning all of the work is fully completed with minimal client input.
Generally, on-shoring presents less possibility of critical errors, such as misinterpretation or failure to respond in critical situations.
A global producer and distributor of health and wellness products utilizes Adjacent Solutions’ US based support in over 30 countries.
Adjacent’s functional support team assists with both normal business operations as well as issues as they arise, perfect for companies that want a single point of contact for all things Oracle.
Adjacent provides around the clock support with near-zero annual downtime, ensuring key business systems are available and performance keeps up with the changing business environment.
By streamlining business processes and improving documentation, Adjacent helped reduce month-end close from 14 days down to 3.
Fewer stuck transactions, data issues, error messages, and performance related issues has led to an overall more productive workforce.
Through standardization of business processes and documentation, the worldwide workforce is now more self sufficient.