Oracle Support Models Managed Services
// Comprehensive Enterprise Intelligence

Responsive Oracle Support

Onshore Managed Support Models

At Adjacent Solutions, our team is comprised of onshore talent who focus exclusively on providing timely support to manage day-to-day critical business activities and IT strategy. From troubleshooting to proactive maintenance, we strive to deliver smart responses to technology challenges with faster, reliable communication.

// Knowledge to Streamline

Full In-House Oracle Support Team

Adjacent Solutions offers our customers Oracle products that allow them the flexibility to decide what components of their enterprise they want to control and what can be best managed by a managed service provider. Through collaboration, we work to improve your environment by designing solutions based on your needs and align the powerful features of Oracle technology to best enhance your business objectives.

Support models include full-stack, managed services, steady state environments, and an SLA-backed, responsive team dedicated to priority issues you establish. Onshore support with the Adjacent Solutions team means you leverage benefits of an optimized environment with a predictable budget.

Onshore support models bring together benefits that strengthens enterprises and builds confidence in business owners.

Real-Time Collaboration
Maximized Productivity
Proactive Maintenance
Faster Communication
Steady State
Predictable Cost
Responsive Support
iTAR Compliant
24/7/365 Support
SLA-Backed

175

+

Satisfied Customers

1400

+

Completed Projects

440

+

EBS Upgrades & Implementations

520

+

Database Upgrades & Migrations

Oracle Adjacent Solutions Support
// Why Choose Us

Adjacent Solutions Supports

Enterprise Success

Onshore support generates increased service quality measured in productivity, shorter cycle times, and end-user satisfaction due overall lower support costs. Adjacent Solutions has highly-trained professionals in the United States with proven experience in developing processes and policies for essential, and at times, critical, onshore support.

Streamlined Communication
Adjacent Solutions guarantees our highest level of support and customer service, at any hour.
Lower Support Costs
Onshore means no additional management overhead for high staff turnover rates that occur in overseas projects.
Greater Control
Offshore often utilizes a “waterfall” model, meaning work is fully completed with minimal client input.
Reduced Overall Risk
Onshore presents less possibility of critical errors, such as misinterpretation or failure to respond in critical situations.